Last Updated: 2 October 2026

At TARIQ TRADER, we strive to provide quality products and reliable service to our customers. Since we supply beverages and other products through retail, bulk and wholesale orders, our return and refund process depends on the product type, order quantity and reason for the return.

1. Return Eligibility

A product may be eligible for return or replacement if:

• The wrong product has been delivered.
• The product is damaged during transportation.
• The product received is defective or unusable.
• The delivered quantity is materially different from the confirmed order.
• The product does not match the confirmed order specifications.

The issue should be reported to TARIQ TRADER as soon as possible after delivery.

2. Products That Cannot Normally Be Returned

Due to the nature of our products, opened, used or consumed beverages and food products are generally not eligible for return.

Returns may also not be accepted for:

• Products opened or consumed after delivery
• Products damaged after successful delivery due to customer handling
• Products returned without prior approval
• Products where the issue is reported after an unreasonable delay
• Products specifically prepared, packed or procured for a customer's bulk/wholesale requirement, except where required by applicable law or where the product is damaged, defective or incorrectly supplied

3. Damaged Products

If your order arrives damaged, please contact us as soon as possible.

For faster resolution, we may request:

• Order number
• Photographs of the product
• Photographs of the outer packaging
• Video of the package/product, where available
• Description of the issue

After reviewing the information, TARIQ TRADER may offer a replacement, refund, credit or another appropriate resolution depending on the circumstances.

4. Wrong Product

If you receive a product different from the product confirmed in your order, please contact us immediately.

After verification, we may arrange for the incorrect product to be returned and provide a replacement or refund, as applicable.

5. Short Quantity / Missing Products

If any item or quantity is missing from your order, please contact us with the order details.

We may verify the shipment records and delivery information before processing an appropriate resolution.

6. Bulk & Wholesale Orders

For bulk and wholesale orders, customers are advised to verify the:

• Product
• Pack size
• Quantity
• Price
• Delivery location
• Shipping charges
• Order requirements

before confirming the order.

Once a bulk order has been confirmed, cancellation or modification may be subject to the order status and whether the products have already been prepared, packed, dispatched or specially procured.

7. Cancellation

Cancellation requests should be submitted as early as possible.

If the order has not yet been processed or dispatched, we may be able to cancel it.

Once an order has been processed, packed or dispatched, cancellation may not be possible.

For specially prepared or procured wholesale orders, cancellation terms may be communicated separately before confirmation.

8. Refund Eligibility

If a refund is approved, the refund may be provided when:

• The wrong product was supplied and replacement is not possible.
• The product was damaged or defective and a replacement is not possible.
• The order was cancelled before processing, where cancellation is permitted.
• A refund is otherwise required or agreed upon under applicable terms or law.

The final refund amount may depend on the specific circumstances of the order.

9. Refund Processing

Once a refund is approved, we will initiate the refund through the applicable payment method or another mutually appropriate method.

The time taken for the refund to reflect in the customer's account may depend on the payment gateway, bank or financial institution.

10. Shipping Charges

Original shipping charges may not be refundable in cases where the return or cancellation is due to customer preference or circumstances attributable to the customer.

Where the issue is attributable to TARIQ TRADER, such as an incorrectly supplied product or a verified transit-damaged product, the applicable shipping/return costs may be handled by TARIQ TRADER, subject to verification.

11. Return Approval

Please do not send any product back without contacting TARIQ TRADER first.

An unauthorized return may not be accepted or processed.

Our team will provide return instructions where a return is approved.

12. Refund Time

After approval, refunds are generally initiated within 5–7 business days.

The actual time for the amount to appear in your bank account or payment method may vary depending on the payment provider or bank.

13. Contact Us

For return, replacement or refund-related questions, please contact:

TARIQ TRADER

Email: traderstariq817@gmail.com
Phone / WhatsApp: +91 8077 310269

Business Address:
Ground Floor
Building No./Flat No.: 0
Village: Khushalpur
Tehsil: Najibabad
Locality/Sub Locality: Moh Arpur Khajuri
City/Town/Village: Najibabad
District: Bijnor
Uttar Pradesh – 246763